Marknote Support
Something wrong? Tell us here.
Sign in with your Marknote account to open a ticket, attach screenshots and logs, and read every reply in one place. Each ticket gets a number you can quote, and we email you when support answers.
- A number to quote
- Replies by email and here
- Screenshots and logs welcome
The preview goes blank on a long note
You · 09:14
It happens on notes over about ten pages. Screenshot and log attached.
preview.png · marknote.log
Marknote Support · 10:02
Thank you — we have it, and the log shows where it stops. A fix is in the next build.
What people bring us
Bugs
Something broke, or the app did what it should not.
Questions
How do I… and is it meant to… — ask.
Your account
Sign-in, your plan, or deleting what is yours.
How it works
01
Sign in
The same Marknote account the app and your vaults use. Nothing else to set up.
02
Say what happened
Attach screenshots and logs. The app fills in its version and your Windows build for you.
03
We answer
Replies land in your email and in the ticket, which keeps the whole conversation in one place.
Your notes are encrypted before they leave your machine. Support can read what you write in a ticket, never what is in your vault.
Locked out of your account? Email support@marknote.md from the address on it, and we will take it from there.